Privacy Policy

Introduction

P&C Tours and Travels ("we," "us," "our") operates this website and provides pilgrimage and holiday tour packages. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you use our website or book a tour.

Information We Collect

• Contact details: name, phone number, city
• Booking details: preferred tour, travel dates, number of travellers, group composition
• Communication records: enquiries submitted via WhatsApp or phone
• Payment information: processed through our payment partners; we do not store full card or bank details on our own servers

How We Use Your Information

• To respond to enquiries and process bookings
• To send booking confirmations, itinerary details, and travel updates
• To share offers and updates, only if you've opted in
• To improve our services and website experience

Sharing of Information

We do not sell your personal information. We may share necessary booking details with third-party service providers (hotels, transport operators, insurance providers) strictly to fulfil your tour booking.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us via WhatsApp or phone.

Cookies

Our website may use cookies to improve browsing experience and understand site usage. You can disable cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.